We build enterprise AI into the systems you already run. Support that understands your customers, search that understands your catalog, and agents that carry out the work on their own.
Built into what you already run
Already running in production.Not a pilot, not a demo. Systems handling real customers, real catalogs and real bookings today.
See it working
Not screenshots - the actual behaviour. Switch between them and watch what each does with a real request.
Products
Related engines doing genuinely different jobs. What Identie builds is the deep version of each - the integrations and problems the standalone products don’t reach.
PaperBrainz · conversation
Ellie · search & commerce
Alpine Shell
Ridge InsulatedCustom · autonomous agents
Enterprise
Answered here, so you can evaluate us before you ever have to speak to anyone.
Your data trains your system and nothing else. It never becomes part of a shared model.
We connect to what you already run, rather than asking you to move to something new.
What we build for you belongs to you, documented well enough that you are not dependent on us.
Questions
An off-the-shelf tool solves the general version of a problem. Most of the value in an enterprise deployment sits in the specifics - your catalog structure, your escalation rules, your CRM schema, the exceptions your team knows about and a generic product doesn’t. That integration work is what we do, on top of engines already proven in production.
Both, depending on the problem. Where our existing systems fit, adapting them is faster, cheaper and lower risk than starting over. Where they don’t, we build for the case. We’ll tell you honestly which situation you’re in during discovery.
Discovery is usually a week. A pilot on real traffic typically follows within a few weeks of scope being agreed. Integration access is almost always what sets the timeline, not the AI.
It serves your deployment and nothing else - never pooled into a shared model. You choose residency and retention, and can run in a private or VPC environment. Every conversation and agent action is logged for audit.
Yes, and we’d encourage it. A narrow pilot on one process or one product line tells you more about fit than any proposal, and gives your team something concrete to react to.
Start here
Thirty minutes, technical, no pitch deck. If AI isn’t the right answer for your problem, we’ll say so.